Netstar have been our outsourced desktop IT support provider for a while and have been flexible, helpful and effective throughout.
Charlie Abrahams, VP EMEA
Netstar are flexible and quick to respond to issues. We enjoy rapid, secure access to our IT services at all times and as a result staff productivity has increased
Craig Humphries, Teenage Cancer Trust
Netstar made the transition to an independent IT infrastructure a painless experience.
Matthew Bond, Chief Operations Officer
Netstar are extremely responsive and flexible. They listen to what we want and always deliver an innovative strategy to get us there.
Rakesh Patel, IT Director
Netstar have improved productivity for all our staff, improving the working environment at Mark Warner and raising our customer satisfaction levels.
Tim Locke, Head of Sales and Marketing
Whenever we have a problem the Netstar IT support team are able to analyse and fix it over the internet.
Rav Sumal, Branch Manager
Netstar provide our London operations with efficient IT Support, enabling us to connect to our Milan Headquarters in a timely & secure manner.
Jacqueline Osorio - Moncler
We are always aware of future IT costs, never encounter any nasty surprises, and are extremely happy with the speed of service we receive
Ginny Wolstencroft, COO
Netstar has reduced our annual IT spend by almost 50% and have restored our faith in outsourced IT support.
Aonghus Curtin, Director
By partnering with Netstar we are reaping the benefits of outsourcing our IT to a professional IT Support company.
Grant Cooper, Manager
Netstar unburdened us of the effort and time we had been spending on IT, meaning we could concentrate on running our business.
Rob Bradburn, Manager
From day one, we have felt that our IT is in safe hands with Netstar. Netstar can be relied on to provide excellent service.
Peter Roffey, Managing Director
With Netstar’s cloud enablement platform our staff can work as if they are in the office from anywhere at any time.
Robert Kelly, Senior Partner
We have no hesitation in recommending Netstar and have no doubt the company will offer you the same high standard of service that we have enjoyed.
James Lawlor, Director
Proactive - Monitoring your IT Systems to combat problems before they cause you stress.
Rapid - We pledge to start working on your IT issues in under 10 minutes.
Confident - Try us out for just 1 month – you won’t want to switch!
Established - Providing IT Support to London businesses since 2002.
Certified - Netstar is ISO 27001 accredited – ensuring your sensitive information is kept safe and secure.
Delivering exceptional IT Support to London businesses for over 10 years.
With highly competitive response times, we provide 24/7 remote and IT on-site support for all technology problems, and by proactively monitoring your systems we’ll fix problems before they develop into bigger issues.
Our backup and disaster recovery solution gives you complete peace of mind. Even if your office catches fire, your business data will be safe with full recovery within 4 hours.
You can save money too! Our competitive pricing structure has been known to reduce our clients’ IT expenditure by almost 50%.
You’ll notice that we care about little details. Software updates keep popping up every morning? We’ll deal with those in the background.
In-house IT departments often have gaps in their skills and experience. By outsourcing your IT support to Netstar you will have access to the vast wealth of knowledge held by our highly skilled engineers.
We can completely manage all aspects of your business’ IT or provide additional complementary support to your own IT Manager. Whichever option you go for we will operate as a true extension of your business.
Our low rate of staff turnover (over 50% of employees have been with the company for more than 3 years), means you will get to know our engineers, and you’ll get to speak to the same person each time you ring up.
Unlike other IT support companies, we provide additional value to your business by offering strategic technology consulting and budget planning, giving you an insight into the business impact of technology decisions and helping you to map out your current and future IT requirements.
Your dedicated account manager and IT director will sit down with you to tailor a bespoke solution to meet your business needs. This way, you will always get the most appropriate support that is in line with your business objectives.
We’ll also devise a 3 year technology roadmap, including budget planning, to ensure you are prepared for your business’ future growth.