Most problems can be easily fixed remotely, but in the rare cases that they can’t, we’ll despatch an engineer from our central London base.
We provide expert IT Support to companies across a wide range of industries and are particularly experienced at providing IT Support to companies in the Financial Services, Property and Professional Services sectors.
We’ll assign you a dedicated IT Director who will provide you with technology consulting and help to improve the strategy behind your business IT solution.
We proactively monitor your IT systems and carry out maintenance in the background without causing disruption. This allows us to preempt many issues and address them before they become a problem for your business and employees.
A proactive approach to IT Support keeps productivity high as it prevents downtime which can be very costly for your business in terms of lost revenue, loss of reputation and labour costs while employees cannot work.
We are focused on improving productivity and output for your business, reducing risk and lowering technology costs.
You will be assigned a dedicated IT director who will meet regularly with you in order to draw up your IT strategy, tailor a technology solution that works for your business, and help you to achieve your corporate goals.
You’ll also receive quarterly business reviews, where we assess your existing technology, your requirements and your future plans in order to improve our service to you. We’ll also provide you with reports and a breakdown of how we have performed for you, how your people have worked with us, and how your systems are performing.
You will also benefit from technology budget plans and IT roadmaps which give you a picture of future IT costs, taking into account your projected growth.
24/7 IT Support – London based expert engineers provide remote & onsite support whenever you need it.
High Productivity – Disruption is avoided through proactive monitoring & maintenance of your IT systems.
Technology Consulting – A tailored IT solution enables you to achieve your company goals & targets.
IT Strategy & Budget Planning – 5 year IT roadmap & budget projections devised by your dedicated IT Director.
Industry Prowess – Track record of fuelling growth & reducing risk for Financial, Property & Professional Services businesses.
Netstar provide our London operations with efficient IT Support, enabling us to connect to our Milan Headquarters in a timely & secure manner.
Jacqueline Osorio - Moncler
Netstar have improved productivity for all our staff, improving the working environment at Mark Warner and raising our customer satisfaction levels.
Tim Locke, Head of Sales and Marketing
We are always aware of future IT costs, never encounter any nasty surprises, and are extremely happy with the speed of service we receive
Ginny Wolstencroft, COO
From day one, we have felt that our IT is in safe hands with Netstar. Netstar can be relied on to provide excellent service.
Peter Roffey, Managing Director
Netstar are flexible and quick to respond to issues. We enjoy rapid, secure access to our IT services at all times and as a result staff productivity has increased
Craig Humphries, Teenage Cancer Trust
With Netstar’s cloud enablement platform our staff can work as if they are in the office from anywhere at any time.
Robert Kelly, Senior Partner
Netstar has reduced our annual IT spend by almost 50% and have restored our faith in outsourced IT support.
Aonghus Curtin, Director
Netstar made the transition to an independent IT infrastructure a painless experience.
Matthew Bond, Chief Operations Officer
By partnering with Netstar we are reaping the benefits of outsourcing our IT to a professional IT Support company.
Grant Cooper, Manager
Netstar have been our outsourced desktop IT support provider for a while and have been flexible, helpful and effective throughout.
Charlie Abrahams, VP EMEA
Netstar unburdened us of the effort and time we had been spending on IT, meaning we could concentrate on running our business.
Rob Bradburn, Manager
Netstar are extremely responsive and flexible. They listen to what we want and always deliver an innovative strategy to get us there.
Rakesh Patel, IT Director
We have no hesitation in recommending Netstar and have no doubt the company will offer you the same high standard of service that we have enjoyed.
James Lawlor, Director
Whenever we have a problem the Netstar IT support team are able to analyse and fix it over the internet.
Rav Sumal, Branch Manager