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Online Backup

Secure yet accessible

Netstar’s online backup service allows you to store data safely and securely offsite with instant accessibility. We appreciate that small businesses are dependent on their I.T. systems and aim to provide you all the advantages automatically available to by larger enterprises. Faced with an unforeseen disaster, you need to be assured that you can retrieve data both quickly and efficiently.


How online backup works

Netbar is an advanced online data backup for Microsoft Windows® users. By running Netbar software on each user’s computer, a regular backup of important files is sent to Netstar’s secure backup mirrored server. The client and server components work together to provide a simple automated backup solution for any number of users.


  1. Our backup software  is installed on the client/server work station
  2. The user creates a schedule for the backup
  3. Data is compressed and encrypted on the client PC
  4. Data is transferred via the client internet connection to our secure data centre
  5. Data is held on mirrored servers for rapid online recovery
  6. Data is backed up to tape providing 3rd offsite copy

Backup software
Silent mode – means that there are no displays on Windows or Task Bar icons. The system literally runs “silently” in the background.

Event Manager – alerts users to missed/failed backups. If a scheduled backup is missed, the next time the computer is started, the “missed event” will be displayed. Event Manager will try any unsuccessful complete backup again and will prompt the user to complete any backup which has failed due to network problems at a later date. Email notification - configuration of client software allows a status summary email to be sent to user(s); the email may even have a complete log file attached.

Multiple backup sets – Netstar’s software has the ability to create an unlimited number of backup sets, all of which can run independently at different times. This means that you can have backup data files configured to run at the end of the week and single database files configured to run several times a day.

Scheduling – helps automate the backup process and allows user data to be regularly backed up any time with no intervention. Users can configure backups at their own convenience.

Compression – Netbar uses FASTBit technology to accurately extract any changes to files since the last backup. The efficient FASTBit difference engine  identifies and extracts binary level differences between two versions of any file and works on any file. 

Firstly, the file is compressed and sent to our secure backup server. Any changes to that file subsequently received by the server are applied to your backup file ensuring that a complete up to date copy of the file is kept in the system.

By opting for a FASTBit Patch backup, your files can be stored separately on the server which allows you the flexibility of restoring a number of generations of a particular file.

Encryption – Data is not only stored in an encrypted format, all communication between the client and server is also encrypted. 

"What does encryption do?"

It allows a user to specify an ACCESS CODE/PASSWORD before computer data can be read. Types of Encryption software

At present, there a three types of encryption algorithms on the market and all are exportable i.e. can be used by International customers.

  1. DES – this is used by the US Government. The sender and receiver use a single key to encrypt and decrypt data. Data is converted to a scrambled format and can only be decrypted by use of the correct key. DES algorithm encrypted data uses the same amount of space as the original data. The theory is that, with over 72 quadrillion combinations, the key cannot be broken.
  2. Triple-DES – has similar properties to DES but requires more processing power as it uses two keys to protect data. If you are considering this option, you should bear in mind that Triple-DES may affect the performance of a small business IT system.
  3. Blowfish – this is a fast free alternative to DES and has a variable key length (key length can be expanded from 32 bit to 448 bits). Overall, it is faster and more secured and is becoming a popular choice.

Communications – Data is communicated between the user and server across the Internet and, to prevent unauthorised interception of data, DATBar client software negotiates a compatible set of encryption methods upon initial connection before any information or user data is sent to the server. All user communication during either an entire backup or restoration process is completely encrypted.

Storage on the server – Once data is received by the server, it is stored on disk in encrypted format and, to ensure complete security, filenames are also encrypted. Unauthorised users cannot gain access to data files; therefore, in the event of physical storage devices falling into the hands of an unauthorised user, data is protected.

User Authentication – once there is an encrypted connection between the client and server, Client software sends the username and password to the server for validation against Windows NT user database (a standard secure database of users allowing quick validation).

Backend system

No system is 100% foolproof! Netstar appreciate how invaluable your data is and, in order to provide our customers with additional protection, we offer a third archived offsite copy of their data.

This copy is created by Best of Breed Backup (BBOB) developed exclusively for Databarracks by leading Security Company AL DIGITAL, BBOB is a scaleable online archive facility which can store data up to 7 years behind a dedicated, hard firewall which is itself, constantly monitored and updated.

BBOB data is stored separately from primary online storage and clients do not have direct access. However, following a request, Databarracks can make data available to client’s online account within 6 hours.

BBOB allows a faster reintroduction of archive data than traditional tape storage.

Monitoring
There are two software packages available to monitor the system: Nagios and Quest Spotlight

Nagios:  is an open source host service and network monitoring programme. If any problems are encountered, the daemon sends out notifications to administrative contacts via email and SMS texting. Current status information, historical logs and reports are all accessed via a web browser.

Nagios has many features, amongst which are:

  • Monitoring of network services (SMTP, POP3, HTTP, NNTP, PING, etc.)
  • Monitoring of host resources (processor load, disk and memory usage, running processes, log files, etc.)
  • Simple plug in design that allows users to easily develop their own host and service checks
  • Ability to define network host hierarchy, allowing detection of and distinction between hosts that are down and those that are unreachable
  • Contact notifications when service or host problems occur and get resolved (via email, pager, or other user-defined method)
  • Ability to define event handlers to be run during service or host events for proactive problem resolution
  • Retention of host and service status across program restarts
  • Scheduled downtime for suppressing host and service notifications during periods of planned outages
  • Ability to acknowledge problems via the web interface
  • Web interface for viewing current network status, notification and problem history, log file, etc.
  • Simple authorization scheme that allows you restrict what users can see and do from the web interface


Quest spotlight:
For UNIX, graphically displays in real time the actual flow of data in our UNIX systems — including: I/O subsystem, cache and kernel information. This enables Netstar to identify congested areas and quickly respond to performance problems before they become a major concern. Spotlight also has a learning facility that automatically sets a baseline of normal activity for each system; allowing it to automatically set thresholds and send an audible or visual warning of impending problems. With these advanced notifications, we can proactively eliminate bottlenecks before they seriously impact end users.

SYSTEM REQUIREMENTS

  • Windows 9x/Me/NT 4.0/2000/XP
  • Pentium Class Processor
  • 32 MB RAM or greater
  • 5 MB Disk Space plus space required for processing
  • TCP/IP Network, Dial-Up Networking (if desired)
  • Modem or other networking hardware

For further information, please contact Netstar UK Limited on 020 7903 5428 or via email: info@netstar.co.uk

Alternatively, for addtional reading.

Secure Online Backup – How it Works
Secure Online Backup – Data Centre

Summary

    • An automated advanced online backup system: DATBar. Designed specifically for Microsoft
    • Windows® users
    • Data backed up on a daily basis and sent offsite Data compressed (FastBIT technology) and encrypted (choice of DES, Triple-DES and Blowfish) and transferred to secure data centre in former NATO nuclear bunker
    • State of the art security – digital data secure at all times
    • 3rd offsite copy (Best of Breed Backup)
    • Data held on mirrored server for repaid online recovery of deleted files
    • Event Manager alerts users of any missed/failed backups (useful for laptops) Email notification of the status of backups
    • Multiple backup  - the DATBar software allows backups to run independently so you can configure multiple backups to run at different times
    • 24/7 monitoring through Nagios or Quest Spotlight

     

        

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