About Us | London IT Company

London's IT Experts

Our background

Founded in 2002, Netstar has been providing technical support, computer services, and consulting to SME’s throughout London and the U.K. Netstar provide IT Support to over 100 clients all of which our services are tailored to suit each individual organisation which is delivered by industry experts with a personalised level of customer service.

It has always been our goal to provide enterprise-level IT practices and solutions to the business sector. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients constantly up and running. We provide support to various industries ranging from charities to construction, hotels to estate agents. We partner with many types of businesses, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward.

Our approach to providing IT Support to your firm is transparent, what you see is what you get. An IT support package which is tailored to your business’s needs, to ensure we deliver all the services you require.

Why Choose Us?

• 10 minute SLA - When a problem occurs an engineer will get back to you within 10 minutes to start fixing the problem. Getting your details logged ensures the best possible person is available to have your issue resolved.
• Your business will be given your own specific account manager who will always be readily available at your request
• We ensure Proactive Care, which is the dedication to the prevention of data loss and other business technology disasters before they happen
• Live Help Desk Support - Fast and reliable IT solutions provided 24x7x365 for your business users
• Round the Clock Maintenance - 24/7 access to remote & on-site server remediation services

Qualifications and Experience

We are committed to keeping up with the latest technology and modestly pride ourselves in being skilled in various areas.

Our onsite and offsite engineers have an in depth knowledge of resolving both software and hardware related incidents and are constantly being trained to refresh their practices. This ensures you are constantly receiving the most up to date services. With our technicians’ constantly being reviewed and trained this ensures they are learning the best practices as possible. There are many London IT companies to choose from, but we believe we have the passion, expertise and resources to exceed your expectations.

Contact us today to find out how Netstar can help your business!