About Netstar

Our mission is to help you succeed through technology. By taking away the burden of IT, we allow you to focus on what you do best.

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Our aim is to ensure your goals are realised through our IT support and technology solutions

We care about each and every one of our customers. Our approach is simple, we invest time in getting to know your business so we can help you reduce risk, achieve goals and maximise your technology investments.

Our core values:

Netstar Core Values

Proud to help businesses succeed through technology

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Your satisfaction is our goal

Our mission is to help you succeed through technology. We will provide the best service possible to guarantee customer satisfaction. Our customers regularly comment on the speed of our response, the professionalism of our staff, and our transparent, communicative approach.

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What Netstar can offer you:

IT support that helps you meet your business goals

  • We take time to understand how you work and make technical recommendations to ensure you succeed.
  • We can fully manage your IT, so you don’t need to worry about IT or security issues, giving you more time to focus on your business.

Lightning-fast response times

  • We know how frustrating IT issues can be, so we promise to answer your queries in 10 minutes or less.
  • We carry out proactive monitoring and vital maintenance in the background, meaning we rectify IT issues before they develop into serious problems.

Best-in-class cyber security

  • Cyber threats are becoming more frequent and sophisticated. Our Cyber Security Packages simplify and take the stress away from securing your business.
  • We provide CTO level security advice, identifying the specific risks to your business and mitigating them.

IT Support from certified and experienced experts

  • We hold a number of independently audited certifications, including ISO 27001, Cyber Essentials Plus, CISSP and are a Microsoft Gold Partners, validating our IT excellence.
  • We’ve helped London businesses succeed through technology for 20+ years.

Our culture

Our mission is to Help People Succeed Through Technology, and this extends to our employees as well as our customers. Happy employees are a crucial to how we operate, helping us build upon the lasting and engaging relationships we have with our clients.

At Netstar, we enjoy working as a team to help our clients succeed, as well as socialising together outside the office, a combination of which leads to high staff retention rates. For more of an insight into office life at Netstar, watch our Netstar Does Planet Earth video.

Timeline

2021

Finalists for the Most Innovative MSP award

2021

Finalists for Services Company of the Year

2021

Finalists for Outsourcing Company of the Year

2021

Joined the London Chamber of Commerce

2021

Achieved highest ranked Central London IT company on MSP 501 list

2021

Finalists for MSP of the Year award

2021

Commended for the CRN ‘Over and Above’ award

2021

Moved to new modern offices, still in Farringdon Central London

2021

Won IT Support Service of the Year at the London Prestige Awards

2020

Won 50 Best Managed IT Companies Award for third consecutive year

2020

Joined forces with the Air IT group

2020

Shortlisted for the Customer Experience in a Crisis award

2020

Shortlisted for Project Team of the Year at the Real IT Awards

2019

Netstar IT Support Wins 50 Best Managed IT Companies Award for second year running

2018

We won the Service Desk Institute IT Service & Support award for Best Small EMSP

2015

Having doubled in size, we moved to our current home in Clerkenwell, Central London

2011

We achieved ISO27001 certification for excellence in information security

2009

We expanded to offer fully-managed IT support services.

2007

We achieved the coveted Microsoft Office Gold Partner status

2006

We moved to Ilford, East London

2002

Netstar was born, with our first office located in Essex

Meet our dedicated leadership team

Netstar’s mission is to Help People Succeed Through Technology. Our team of 50+ staff are dedicated to providing excellent customer service and possess expert skills to give you the fast, expert and reliable IT Support you need.

Our Leadership Team guides the business to ensure we meet our mission and our IT Engineers have access to all the training, mentoring and wellbeing tools they need to continuously learn and grow.

Meet the team   Explore careers with us

We’re proud to be certified by and partnered with industry leaders

Cyber Essentials
Microsoft Gold Partner IT Support London logo
ISO27001-Netstar-IT-Support-London
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ISO9001-Netstar-IT-Support-London

Over 150 London businesses are enjoying faster, more effective IT support with us!

Get superior IT support for you business by calling us on 0203 6574 489

Speak to our team

Curtin&Co

“Netstar has helped us to increase efficiency, and thanks to their support our systems are secure and easy to use. Right from the start they took the time to get to know us and our business.”

Sanja Veselinovic, Administration and Finance Director, Curtin & Co (Mayfair, London)

DWPF

“We recently relocated offices and our assigned project manager and dedicated engineers from Netstar ensured that this went smoothly. Netstar are always proactive in their approach, meaning we experience very few IT problems.”

Natalie May, Office Manager, DWPF (City of London)

Argonaut Capital

“Netstar made the transition to an independent IT infrastructure a painless experience. More recently, their management of our office move has solidified Netstar’s position as a truly strategic IT partner. We look forward to Netstar proactively monitoring our IT strategy to ensure our business is operating in an efficient and cost effective way.”

Matthew Bond, Chief Operations Officer, Argonaut Capital (Chelsea, London)