Office team Netstar IT Support London

Our mission is to ensure your business goals are realised through our IT support and technology solutions.

We care about each and every one of our customers and get to know your business thoroughly, so we can help you achieve your business goals and maximise your technology investments.

Why partner with Netstar for your IT support?

We ensure your IT support helps you meet your business goals

  • We take time to understand how you work, how you use technology, and we make business recommendations to ensure technology helps you to succeed.
  • We get to know your business in depth to provide IT support which meets your goals.

Lightning-fast response time

  • We ensure you have the right technology in place to support your business, and we react fast to any issues, responding in just 10 minutes.
  • We carry out proactive monitoring and vital maintenance in the background, meaning we catch issues before they develop into serious problems.

We ensure you are cyber secure

  • The cyber security landscape is constantly evolving, we provide expert CTO level advice to ensure your business is cyber secure.
  • We implement high-level security technology to protect you from cyber threats. We’ll also educate your staff to help them identify spam emails, CEO fraud and hacking attempts.

We’re certified and experienced to provide superior IT support

  • We are ISO 27001 certified and hold the government Cyber Security Essentials certification. We’re audited annually by an external third party to ensure we’re upholding the rigorous ISO 27001 data security standards.
  • Helping London businesses succeed through technology for over 18 years

Proud to help businesses succeed through technology

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Your satisfaction is our goal

Keeping our customers happy is key to helping them succeed through technology. Our customers regularly comment on the speed of our response, the patience of our staff, the fact we communicate and keep you in the loop, and when our staff go above and beyond expectations.

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Of support tickets answered in 10 minutes

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UK based support service

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Of clients completely satisfied with service

Meet our dedicated team

Netstar’s mission is focused on Helping People Succeed Through Technology. Our team are dedicated to providing excellent customer service and possess the right skills to give you the fast, expert and reliable IT Support you need.

Our Senior Leadership Team guides the business to ensure we meet our mission and our IT Engineers have access to all the training, mentoring and wellbeing tools they need to continuously learn and grow. To learn more about the Senior Leadership Team click the link below.

Meet the team   Explore careers with us

Timeline

2020

Joined forces with the Air IT group

2020

Shortlisted for the Customer Experience in a Crisis award

2020

Shortlisted for Project Team of the Year at the Real IT Awards

2019

Netstar IT Support Wins 50 Best Managed IT Companies Award for second year running

2018

We won the Service Desk Institute IT Service & Support award for Best Small EMSP

2015

Having doubled in size, we moved to our current home in Clerkenwell, Central London

2011

We achieved ISO27001 certification for excellence in information security

2009

We expanded to offer fully-managed IT support services.

2007

We achieved the coveted Microsoft Office Gold Partner status

2006

We moved to Ilford, East London

2002

Netstar was born, with our first office located in Essex

We’re proud to be certified by and partnered with industry leaders

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Over 150 London businesses are enjoying faster, more effective IT support with us!

Get superior IT support for you business by calling us on 0203 6574 489

Speak to our team

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Curtin&Co

“Netstar has helped us to increase efficiency, and thanks to their support our systems are secure and easy to use. Right from the start they took the time to get to know us and our business.”

Sanja Veselinovic, Administration and Finance Director, Curtin & Co (Mayfair, London)

DWPF

“We recently relocated offices and our assigned project manager and dedicated engineers from Netstar ensured that this went smoothly. Netstar are always proactive in their approach, meaning we experience very few IT problems.”

Natalie May, Office Manager, DWPF (City of London)

Argonaut Capital

“Netstar made the transition to an independent IT infrastructure a painless experience. More recently, their management of our office move has solidified Netstar’s position as a truly strategic IT partner. We look forward to Netstar proactively monitoring our IT strategy to ensure our business is operating in an efficient and cost effective way.”

Matthew Bond, Chief Operations Officer, Argonaut Capital (Chelsea, London)