Our aim is to ensure your goals are realised through our IT support and technology solutions
We care about each and every one of our customers. Our approach is simple, we invest time in getting to know your business so we can help you reduce risk, achieve goals and maximise your technology investments.
Our core values:
Proud to help businesses succeed through technology
Your satisfaction is our goal
Our mission is to help you succeed through technology. We will provide the best service possible to guarantee customer satisfaction. Our customers regularly comment on the speed of our response, the professionalism of our staff, and our transparent, communicative approach.
Of support tickets answered in 10 minutes
UK based support service
Of clients completely satisfied with service
Our mission is to Help People Succeed Through Technology, and this extends to our employees as well as our customers. Happy employees are a crucial to how we operate, helping us build upon the lasting and engaging relationships we have with our clients.
At Netstar, we enjoy working as a team to help our clients succeed, as well as socialising together outside the office, a combination of which leads to high staff retention rates. For more of an insight into office life at Netstar, watch our Netstar Does Planet Earth video.
Meet our dedicated leadership team
Netstar’s mission is to Help People Succeed Through Technology. Our team of 50+ staff are dedicated to providing excellent customer service and possess expert skills to give you the fast, expert and reliable IT Support you need.
Our Leadership Team guides the business to ensure we meet our mission and our IT Engineers have access to all the training, mentoring and wellbeing tools they need to continuously learn and grow.
Service Delivery Manager
Projects and Professional Services Manager
Senior Business Technology Advisor
Business Technology Advisor
We’re proud to be certified by and partnered with industry leaders
Over 150 London businesses are enjoying faster, more effective IT support with us!
“Netstar has helped us to increase efficiency, and thanks to their support our systems are secure and easy to use. Right from the start they took the time to get to know us and our business.”Sanja Veselinovic, Administration and Finance Director, Curtin & Co (Mayfair, London)
“We recently relocated offices and our assigned project manager and dedicated engineers from Netstar ensured that this went smoothly. Netstar are always proactive in their approach, meaning we experience very few IT problems.”Natalie May, Office Manager, DWPF (City of London)
“Netstar made the transition to an independent IT infrastructure a painless experience. More recently, their management of our office move has solidified Netstar’s position as a truly strategic IT partner. We look forward to Netstar proactively monitoring our IT strategy to ensure our business is operating in an efficient and cost effective way.”Matthew Bond, Chief Operations Officer, Argonaut Capital (Chelsea, London)