Quality standards & information security
ISO 27001 – Protecting your sensitive information
Netstar hold the ISO 27001 accreditation – the prestigious standard for information security management. This certification acknowledges the strict protocols Netstar have in place to safeguard customers’ confidential and sensitive information at all times.
In practice, this means that your sensitive information will be kept safe and secure, ensuring its integrity will be not be compromised. If you are partnering with a company that will have access to your confidential data, it is vital that they have a robust information security management system otherwise your business critical data could be at risk.
Netstar’s backup and disaster recovery service is an example of Netstar’s dedication to IT Security in practice. The offsite tier 3 datacentre encrypts and stores data securely behind a full electronic access control system. You can rest assured that the security of your backed up data is of paramount importance.
To learn more about our data centre, click here.
ISO 9001:2008 – Dedicated to providing quality service
ISO 9001 accreditation ensures that the quality of Netstar’s service will be of a consistently high level.
If strong customer focus, motivation, and continuous dedication to improvement are important to you, then you should partner with an ISO 9001 accredited managed service provider. If you decide to partner with an IT support company that is not ISO 9001 accredited, you may find you are let down by the level of their customer service, or the quality of their products and services.
This standard recognizes commitment to quality by assessing processes to ensure they adhere to the ISO 9001:2008 criteria for a quality management system (QMS). ISO 9001:2008 outlines the criteria for a QMS based on fundamentals including customer focus, continuous improvement and a structured process driven approach.
ISO 27001 accreditation sets Netstar apart for St Brides Media and Finance
St Brides Media and Finance selected Netstar to provide them with fully outsourced IT Support, including:
- 24×7 Helpdesk support and round the clock proactive monitoring.
- A powerful and robust cloud based IT solution for their growing business, utilising Netstar’s secure London Datacentre.
- Managed SonicWall firewall solution.
One of the contributing factors in St Brides’ decision that set Netstar apart was their ISO 27001 accreditation, and dedication to safeguarding customer information.