Technology to solve real business issues

Technology needs to support the business by helping you to overcome challenges and achieve strategic goals.

We aim to identify where in your business you can get the highest return on investment from IT. We then provide technology recommendations that will help you to overcome business challenges, increase profits, increase efficiency and reduce risk.

See how our fully managed IT support can solve your business issues

IT services

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Support available 24/7, 365 days a year

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Of customers completely satisfied with our service

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Response to support requests in just 10 minutes

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We’re proud to be certified by and partnered with industry leaders

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Why choose Netstar?

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24/7 IT Support

Our experts provide IT support in London 24/7, 365 days a year.
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Super fast service

Our engineers respond to your IT issues within just 10 minutes.
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IT expertise

Our team are trained and certified to provide reliable, expert IT support.
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Risk & compliance

Is reducing risk and ensuring your business can continue to run in any scenario a key challenge for you? Does all technology have to comply with industry regulations? (e.g. FCA, PCI compliance)

You can implement new technologies that will reduce risk and improve continuity, whilst also keeping you compliant with regulations imposed in your industry.

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Lack of time

Do you struggle to find time to actually work ON your business and address key strategic objectives?

When you get sucked into reactive mode, fire fighting, and day to day work, you lose energy for your most important (strategic) work, and it gets put off.

You need systems and processes in your business that reduce unnecessary work, technology that increases speed, streamlines processes and increases automation.

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Human One

“We were keen to replace our server due to its importance in our IT set-up. Netstar found a solution that fit with our budget and reduced risk.”

Amber Whalley, Managing Director, Human One (Covent Garden, London)

Pacific Investments

“We have been very impressed by the professionalism of Netstar, their dedication to IT Security and the proactive service they provide.”

Sir John Beckwith CBE, Chairman, Pacific Investments (Chelsea, London)

The Planning Shop

“Netstar manage our IT in a proactive way, often fixing problems before we had become aware of them!”

Ginny Wolstencroft, COO, The Planning Shop (Ealing, London)

Teenage Cancer Trust

“By outsourcing our IT Support to Netstar we never have to worry about holiday or sickness cover. Netstar listen to our IT needs, work collaboratively with us, are flexible in their approach and quick to respond to issues.”

Craig Humphries, Head of Finance and IT, Teenage Cancer Trust (Fitzrovia, London)

Baronsmead

“With the help of Netstar we are experiencing the benefits of a fast and reliable cloud based IT infrastructure. Not only are we reaping the benefits of less downtime and faster access to services; but we also have the flexibility to rapidly scale the systems to meet our needs when required.”

Robert Kelly, Senior Partner, Baronsmead (City of London)
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Data security

Is it important to you that your (or your clients’) data is always accessible, secure and recoverable?

Data is critical to the running of your business. You couldn’t work without it and, for most organisations, its loss would be a disaster.

As data is one of the most important things in a business it makes sense to house it within technology that ensures fast and easy access, utmost security, and the ability to easily recover it if something goes wrong.

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Improving efficiency

Are higher margins and greater EBITDA important to you?

One way of achieving this is to increase revenue per sale. Another way, which usually gets ignored, is to increase efficiency. Achieve the same output with less work, or achieve a greater output with the same work.

One of the biggest cost drivers in a business is people. Therefore it makes sense to try and make them more efficient. There’s huge potential to do this by improving the technology they use every day to make it faster, more accessible and more collaborative.

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Business growth

Is one of your strategic objectives to grow your business over the next 3 – 5 years?

Technology solutions exist to address challenges in every area of business. Technology in the form of cloud based CRMs and marketing solutions can directly impact revenue. Technology solutions also exist to improve processes in finance, HR, operations, etc. all of which impacts growth.

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IT problems

Do you find that IT problems often impact the productivity of your employees?

Technology supports almost everything in the modern workplace. When it goes wrong, there is a negative impact on productivity, growth, employee and customer satisfaction.

How much better would you be if your technology always worked?

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