Choosing the Right Telecommunication Services for Your Business

May 14th, 2013 - Category - Telecoms

When it comes to choosing your telecommunication provider, there are a number of factors you should consider. Before selecting the ideal company for the ideal price, you need to figure out your exact needs and requirements. This will largely depend on your industry, the size of your company and what’s going to help your business in terms of networking.

These days there are a wide variety of telecommunication options, including voice over IP, virtual private networks, traditional telephony, voicemail, and call recording. Don’t know much about your current system or which option is right for you? You’re not alone; there are hundreds of business owners with both small and large organisations who don’t know how their systems are structured. In these instances it’s a good idea to get some advice from an experienced telecoms consultant (our friendly advisors here at Netstar can offer a helping hand). With technology constantly changing, speaking to an expert will give you the best chance of selecting the right option for your business.

Telecommunications Options for Businesses

Gone are the days when the only form of communication was a landline phone; many vendors now offer a variety of wireless systems and data packages. Wireless services offer much more flexibility, particularly if you have staff members who often travel or work from home.

VoIP (Voice Over Internet Protocol) is now one of the most popular phone systems for businesses of all shapes and sizes. As well as offering convenience, installation, maintenance and management of your system can be a much more cost effective option when done through the appropriate company. You can also expect much lower phone bill costs (many calls are completely free) and better productivity.

Voicemail messages are delivered straight to your email inbox and if you’re in the middle of a call and wish to leave the office, you can transfer straight to your mobile with ease. Other VoIP benefits include conference calling, caller ID, and hunt groups. Phone calls to internal extensions are also completely free, ideal if you have mobile workers or different offices.

Even if you’d prefer to stay with traditional telephony, when it comes to setting up you should still enlist the help of an expert. After all, keeping in touch with clients is a vital to ensure your business is a success.

Whatever option you choose, it’s advisable to keep things simple with a hosted, reliable service provider. Not all telecommunication companies will complete all the heavy lifting both on and offsite, or offer full 24/7 support when you need it most.

Some businesses choose to self-host their VoIP system, but unless you have a vast amount of experience in this field, this can be extremely tricky. You will need to set up an IP-based private exchange, a VoIP friendly PBX (Private Branch Exchange) phone system and a PSTN (Public Switched Telephone Network) gateway.

To make VoIP calls you may need to update your phones and without an expert on-hand to offer the most affordable option, this can cost you precious time and money.

For more information or expert London telecom support, get in touch with our friendly team today. We can help you offer the best service for your clients. 

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