IT Support Manchester
Our Manchester based IT Support and Technology Consulting services help you take care of your IT, so that you can focus on your business.
Award-winning IT Support and Consultancy Manchester
Are constant IT problems holding your business back? Are you getting frustrated with outdated systems and reoccurring issues? Or, are you confident that you have access to the latest technology to help your business outperform competitors?
Getting the most out of technology is easy, you just need the right expertise to do so.
At Netstar, we’re dedicated to Helping People Succeed Through Technology. This applies to both our day-to-day IT Support and our strategic Technology Consulting services. We will be there when you need us. But, we’ll also proactively advise you on how to leverage technology to improve your productivity, customer satisfaction, security and profit. Find out why our clients choose to partner with Netstar.
We’re certified by and partnered with established technology leaders
What exactly does our expert IT support service include?
10 minute (or less) response speed
- Our highly qualified Manchester based engineers will proactively get in touch with you regarding your issue, once it has been logged with us
- You will have access to high quality IT support 24/7, 365 day a year, including bank holidays
- Remote and onsite IT support – onsite support will be provided by your local Manchester team
Cyber Security & Compliance
- Guaranteed security with our multi-layered security approach
- You will always be compliant with standard and industry requirements
- We proactively manage the installation of all security updates so that you don’t need to worry
An IT strategy that’s tailored to your business strategy
- We will create a personalised 3-year IT roadmap for you that outlines how technology will fuel success for your business over this period
- We take the time to understand your business goals, so we can suggest the latest technology to help improve efficiency across the board
Technology Consulting Manchester
Partnering with Netstar isn’t just about improving your IT infrastructure, it’s about taking a strategic approach to business processes, ensuring you have the right technology to support your business needs and fuel growth. Technology underpins every aspect of business, so with the right advice, it will help you to achieve business goals, plan for the future and solve internal challenges. That’s why at Netstar, you will always receive dedicated, expert IT support and advice. Whilst we will manage day to day IT problems punctually and effectively, we will also guide and consult you so that you can implement the right technology to revolutionise your business.
Once you’ve partnered with Netstar, your dedicated IT specialist will invest in learning about every aspect of your business, enabling them to establish a strategic, tailored three-year IT roadmap. This roadmap will outline budgets, projections and targets for technological projects that will digitally transform your business. Our recommended technology will automate processes, increase productivity and efficiency, improve your customer experience and ultimately drive more revenue.
“Netstar unburdened us of the effort and time we had been spending on IT, meaning we could concentrate on running our business.”Rob Bradburn, Manager, Residential Land (Mayfair, London)
IT Support Manchester and remote working
In light of recent events, it’s important to address our response to the coronavirus pandemic with all prospective clients, something we’re really proud of. On the 23rd of March 2020 we had a record-breaking 226% increase in incoming calls; many of our team worked longer hours to make sure that every client was listened to, ensuring they were able to maintain functionality during the transition to remote working. As a result, we received an abundance of positive feedback from our clients, leading us to be shortlisted as finalists for the prestigious Customer Experience in a Crisis award, which you can find out more about here.
And we want to support you too. Remote working is likely to become a long-term practice for most businesses and you will need the right technology and advice to support this. Our expertise in technology and cyber security can help you improve the processes, efficiency and security of your business when working remotely.
Here are some examples of our remote working expertise:
- Recommended cyber security measures for remote working
- Collaboration and communication tools for effective remote working
- Cloud-based phone systems to maintain credibility
- Cyber security awareness training to educate remote staff
- Cloud computing to ensure the safety and accessibility of data
- Microsoft Intune to implement user policies, boosting productivity and security
What makes Netstar different?
Our IT support is not just reactive, it’s proactive. Our entire team is passionate about Helping People Succeed Through Technology and that feeds into everything we do, from the finance department to our IT specialists and expert engineers. We understand that, in the digital age, businesses need to take advantage of the right technology to grow, succeed and outperform competitors. IT Support is no longer just about finding solutions for short-term problems, it’s about using technical expertise and initiative to solve companywide problems and prepare businesses for a successful future.
Our IT Support Manchester services will work for you if:
- You’re an SME
- You have 10-250+ employees
- You need 24/7 IT Support 365 days a year, including bank holidsys
- You’re looking for an affordable fixed monthly cost, so you can budget and plan accordingly
- Your business falls into the finance, property or professional services sectors
- You need timely, reliable IT support that you can access quickly and easily
- You need Technology Consulting that will align with the goals of your Manchester based business
- You’re looking for IT Support that is 100% UK-based
Are you ready for reliable, consultative IT Support from an award-winning provider?
Get in touch today on
0203 6574 489
or complete the contact form below
and one of our experts will be in touch shortly.
Benefits of our IT Support Manchester services
- 24/7/365 IT Support
- Affordable fixed monthly payments
- A response time of only 10-minutes
- Exclusive IT Support from expert Manchester based IT specialists
MML Capital Partners
“Netstar have implemented several technology improvements for us, which have had a positive impact on data security and business continuity.”Alison Jackson, Office Manager, MML Capital Partners (Covent Garden, London)
“We were keen to replace our server due to its importance in our IT set-up. Netstar found a solution that fit with our budget and reduced risk.”Amber Whalley, Managing Director, Human One (Covent Garden, London)
“Netstar made the transition to an independent IT infrastructure a painless experience. More recently, their management of our office move has solidified Netstar’s position as a truly strategic IT partner. We look forward to Netstar proactively monitoring our IT strategy to ensure our business is operating in an efficient and cost effective way.”Matthew Bond, Chief Operations Officer, Argonaut Capital (Chelsea, London)
Explore our expert IT services
24/7 IT Support
Backup and Disaster Recovery Services
Business IT Equipment Services
Cloud Computing Services
Cyber Security Solutions
Email Security Services
IT Compliance Support
IT Consultancy for London Businesses
IT Project Support
IT Support Helpdesk
Mac Support London
Managed Antivirus Service
Managed Print Services
Office 365 Migrations
Office IT Relocation Services
Remote IT Solutions
Remote IT Support
Switching IT Support
What type of businesses do you usually work with?
Since 2002, we’ve been supporting SMEs with between 10 and 250+ employees. We specialise in clients within the Property, Financial, and Professional Services sectors, although do support other clients from a variety of industries. Get in touch today to find out if we are the right IT provider for you.
How easy would it be to switch to another IT Support partner?
Since our inception, we’ve found that businesses tend to be reluctant to switch IT partners, perceiving it to be a complicated process involving lots of downtime. The opposite is actually true! We pride ourselves on the ease of our onboarding process. We make sure to liaise with your previous IT provider so that you don’t have to, making sure that the change is as seamless as possible.
How could Netstar improve efficiency in my business?
At Netstar, we ensure that your team never have to deal with reoccurring IT issues, making sure to always look for long term solutions. We also proactively manage your systems and updates, meaning that devices run quickly and your cyber security measures are always up to date.
How can Netstar ensure my business is cyber secure?
We are experts in cyber security and are always up to date with the latest technology in the industry. As such, we have the right expertise and knowledge to protect your business from a cyber attack. Specifically, we always recommend a layered approach to security, ensuring to implement all relevant measures so that there are no gaps are left in your IT Security Policy.