Netstar IT Support

Award-winning IT Support and Consultancy Manchester

Are constant IT problems holding your business back? Are you getting frustrated with outdated systems and reoccurring issues? Or, are you confident that you have access to the latest technology to help your business outperform competitors?

Getting the most out of technology is easy, you just need the right expertise to do so.

At Netstar, we’re dedicated to Helping People Succeed Through Technology. This applies to both our day-to-day IT Support and our strategic Technology Consulting services. We will be there when you need us. But, we’ll also proactively advise you on how to leverage technology to improve your productivity, customer satisfaction, security and profit. Find out why our clients choose to partner with Netstar.

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Why should you choose Netstar for your IT Support?

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Minutes or less response time, so technical problems are resolved quickly

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London businesses have already experienced our expert support and advice

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Client satisfaction rate due to our client-first approach

We’re certified by and partnered with established technology leaders

Cyber Essentials Plus cyber security solution
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Microsoft Gold Partner IT Support London logo
ISO27001-Netstar-IT-Support-London
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ISO9001-Netstar-IT-Support-London

What exactly does our expert IT support service include?

10 minute (or less) response speed

  • Our highly qualified Manchester based engineers will proactively get in touch with you regarding your issue, once it has been logged with us
  • You will have access to high quality IT support 24/7, 365 day a year, including bank holidays
  • Remote and onsite IT support – onsite support will be provided by your local Manchester team

Cyber Security & Compliance

  • Guaranteed security with our multi-layered security approach
  • You will always be compliant with standard and industry requirements
  • We proactively manage the installation of all security updates so that you don’t need to worry

An IT strategy that’s tailored to your business strategy

  • We will create a personalised 3-year IT roadmap for you that outlines how technology will fuel success for your business over this period
  • We take the time to understand your business goals, so we can suggest the latest technology to help improve efficiency across the board

Technology Consulting Manchester

Partnering with Netstar isn’t just about improving your IT infrastructure, it’s about taking a strategic approach to business processes, ensuring you have the right technology to support your business needs and fuel growth. Technology underpins every aspect of business, so with the right advice, it will help you to achieve business goals, plan for the future and solve internal challenges. That’s why at Netstar, you will always receive dedicated, expert IT support and advice. Whilst we will manage day to day IT problems punctually and effectively, we will also guide and consult you so that you can implement the right technology to revolutionise your business.

Once you’ve partnered with Netstar, your dedicated IT specialist will invest in learning about every aspect of your business, enabling them to establish a strategic, tailored three-year IT roadmap. This roadmap will outline budgets, projections and targets for technological projects that will digitally transform your business. Our recommended technology will automate processes, increase productivity and efficiency, improve your customer experience and ultimately drive more revenue.

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A selection of our IT Services

Cyber security services

Cyber Security

We provide a multi-layered approach to cyber security, implementing a variety of measures to optimise the security of your business, including cyber security training and dark web monitoring. We will also help you to obtain necessary security certifications, implement Disaster Recovery Plans, and create IT Security Policies.
Mobile working

Remote Working

We will give you the right tools and technology to ensure that your team are always connected. Effective IT support will give your Manchester based business the freedom to work from anywhere effectively, meaning that your customers always receive top quality service.
Cloud computing services icon Netstar

Cloud Computing

We will improve your security, efficiency and functionality by storing all of your data and applications on the cloud. This means you can access data from anywhere at any time, provided you have a stable internet connection. This will allow you to work from anywhere effectively and protect you from potential data loss.
Email security

Email Security

Email scams are becoming more convincing, inventive and frequent. You need to be aware of them and protected from them. We will implement the right technology to protect you from phishing, virus scams, identity theft and much more, keeping your Manchester business safe and secure.
Mac support

Mac Support

We’re part of the Apple Consultants Network, meaning that our team are certified experts in Apple and Mac IT Support. In addition, all of our engineers are certified in Mac OS X or iOS, giving us the expertise to support both Apple and Windows users equally.
Antivirus

Antivirus

Protect your Manchester business from threats with thorough Antivirus software and effective IT Support. Viruses, scams and malicious activity pose a serious threat to your business, as they will attempt to steal your data or cause detrimental problems to your business. We will implement Antivirus software that suits the needs of your business, keeping you protected from potential threats.

Residential Land

“Netstar unburdened us of the effort and time we had been spending on IT, meaning we could concentrate on running our business.”

Rob Bradburn, Manager, Residential Land (Mayfair, London)

Over 150 Manchester businesses are already enjoying our reliable, consultative IT support, why not join them?

Receive award-winning IT Support and Technology Consulting services today by calling us on 0203 657 4489

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IT Support Manchester and remote working

In light of recent events, it’s important to address our response to the coronavirus pandemic with all prospective clients, something we’re really proud of. On the 23rd of March 2020 we had a record-breaking 226% increase in incoming calls; many of our team worked longer hours to make sure that every client was listened to, ensuring they were able to maintain functionality during the transition to remote working. As a result, we received an abundance of positive feedback from our clients, leading us to be shortlisted as finalists for the prestigious Customer Experience in a Crisis award, which you can find out more about here.

And we want to support you too. Remote working is likely to become a long-term practice for most businesses and you will need the right technology and advice to support this. Our expertise in technology and cyber security can help you improve the processes, efficiency and security of your business when working remotely.

Here are some examples of our remote working expertise:

  • Recommended cyber security measures for remote working
  • Collaboration and communication tools for effective remote working
  • Cloud-based phone systems to maintain credibility
  • Cyber security awareness training to educate remote staff
  • Cloud computing to ensure the safety and accessibility of data
  • Microsoft Intune to implement user policies, boosting productivity and security

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What makes Netstar different?

Our IT support is not just reactive, it’s proactive. Our entire team is passionate about Helping People Succeed Through Technology and that feeds into everything we do, from the finance department to our IT specialists and expert engineers. We understand that, in the digital age, businesses need to take advantage of the right technology to grow, succeed and outperform competitors. IT Support is no longer just about finding solutions for short-term problems, it’s about using technical expertise and initiative to solve companywide problems and prepare businesses for a successful future.

IT service winner IT Support London

Our IT Support Manchester services will work for you if:

  • You’re an SME
  • You have 10-250+ employees
  • You need 24/7 IT Support 365 days a year, including bank holidsys
  • You’re looking for an affordable fixed monthly cost, so you can budget and plan accordingly
  • Your business falls into the finance, property or professional services sectors
  • You need timely, reliable IT support that you can access quickly and easily
  • You need Technology Consulting that will align with the goals of your Manchester based business
  • You’re looking for IT Support that is 100% UK-based

Success stories

IT Support Firefish Case study

Professional Services

Firefish
thenetworkone

thenetworkone talk about why they chose Netstar for their IT support
IT Support Vivibarefoot case study

Other

Vivobarefoot
View our case studies

Effective Technology Consultancy and IT Support in Manchester is easy to find!

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Contact us

Get in touch today on 0203 657 4489 or fill in our simple online form.
Account Management IT Support London

Speak with one of our experts

Explain what you’re looking for in an IT partner and the goals of your business so we can ensure we’re the right match for you.
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You receive award winning IT support

You receive reliable, consultative and experienced IT support from a team of experts dedicated to helping your business succeed.

Are you ready for reliable, consultative IT Support from an award-winning provider?

Get in touch today on 0203 657 4489 or complete the contact form below
and one of our experts will be in touch shortly.

Benefits of our IT Support Manchester services

  • 24/7/365 IT Support
  • Affordable fixed monthly payments
  • A response time of only 10-minutes
  • Exclusive IT Support from expert Manchester based IT specialists

MML Capital Partners

“Netstar have implemented technology improvements for us, which have had a positive impact on data security and business continuity.”

Alison Jackson, Office Manager, MML Capital Partners (Covent Garden, London)

Human One

“We were keen to replace our server due to its importance in our IT set-up. Netstar found a solution that fit with our budget and reduced risk.”

Amber Whalley, Managing Director, Human One (Covent Garden, London)

Argonaut Capital

“Netstar made the transition to an independent IT infrastructure a painless experience. More recently, their management of our office move has solidified Netstar’s position as a truly strategic IT partner. We look forward to Netstar proactively monitoring our IT strategy to ensure our business is operating in an efficient and cost effective way.”

Matthew Bond, Chief Operations Officer, Argonaut Capital (Chelsea, London)

Explore our expert IT services

24/7 IT Support

Backup and Disaster Recovery Services

Business IT Equipment Services

Cloud Computing Services

Cyber Security Solutions

Document Solutions

Email Security Services

Internet Connectivity

IT Compliance Support

IT Consultancy for London Businesses

IT Project Support

IT Support Helpdesk

Mac Support London

Managed Antivirus Service

Managed Print Services

Office 365 Migrations

Office IT Relocation Services

Remote IT Solutions

Remote IT Support

Switching IT Support

Virtualisation

FAQs

  • What type of businesses do you usually work with?

    Since 2002, we’ve been supporting SMEs with between 10 and 250+ employees. We specialise in clients within the Property, Financial, and Professional Services sectors, although do support other clients from a variety of industries. Get in touch today to find out if we are the right IT provider for you.

  • How easy would it be to switch to another IT Support partner?

    Since our inception, we’ve found that businesses tend to be reluctant to switch IT partners, perceiving it to be a complicated process involving lots of downtime. The opposite is actually true! We pride ourselves on the ease of our onboarding process. We make sure to liaise with your previous IT provider so that you don’t have to, making sure that the change is as seamless as possible.

  • How could Netstar improve efficiency in my business?

    At Netstar, we ensure that your team never have to deal with reoccurring IT issues, making sure to always look for long term solutions. We also proactively manage your systems and updates, meaning that devices run quickly and your cyber security measures are always up to date.

     

  • How can Netstar ensure my business is cyber secure?

    We are experts in cyber security and are always up to date with the latest technology in the industry. As such, we have the right expertise and knowledge to protect your business from a cyber attack. Specifically, we always recommend a layered approach to security, ensuring to implement all relevant measures so that there are no gaps are left in your IT Security Policy.

     

     

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