Best small EMSPNetstar has won the award for Best Small Managed Service Provider at the IT Service & Support Awards 2018. The annual awards were hosted by the Service Desk Institute on Tuesday the 13th of March at the Hilton Metropole in Birmingham.

Having made it through SDI’s rigorous assessment rounds, first being shortlisted and subsequently listed as finalists along with Air-IT and Cardonet, Netstar were ultimately announced as the winners.

Finalists in other categories included companies such as Waitrose, Allen & Overy, and Sky Betting & Gaming.

The award was judged based on Netstar’s ability to embrace best practice processes to raise the quality of service delivery, and to engage with customers to create an inspiring and engaging service experience.

Netstar will be donating their prize money to charity, they will also be matching the contribution to double the amount. The chosen charity is Teenage Cancer Trust. Netstar has worked with the trust in the past and continues to support them in any way possible.

Mit Patel, Managing Director says: “Throughout the process we have demonstrated the ways in which we add value for our clients and create a positive working environment for our employees. Our company mission is to help people succeed through technology. The fact that we have won, demonstrates the level of maturity we are at as a business, and our ability to successfully deliver for our clients.”

Service desk institute

About Netstar

Netstar UK Ltd is an IT Support company based in Central London. Providing fully managed IT Support and Technology Consulting services. Founded in 2002 the company has grown significantly; supporting over 150 clients based in London and the South East. Netstar’s core mission is Helping People Succeed Through Technology.


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