IT Support for Financial Services

Understanding Your Requirements

As a financial services company looking to outsource your IT requirements, it’s important to choose a technology partner who has an in-depth understanding of the unique requirements in the Financial Services industry.

Our IT support service is award-winning. Netstar were awarded Best Small Managed Service Provider at the IT Service & Support Awards 2018 for our inspiring and engaging service experience.

Prioritising Security of Data

One of your key concerns is the security of sensitive data belonging to you and your clients. Our data security processes meet the ISO 27001 standard, for which we are externally audited every year.

We recommend solutions to improve data security, and we can also help you draw up a Security Policy for your business. The threat from cyber criminals is real, and they often succeed through ‘hacking’ people, not systems. This is why we offer ongoing cyber security education and reinforcement for your employees.

Our Approach to Security

FCA Compliance

Compliance with regulations is critical in a financial services business, particularly with regards to technology and data. We ensure we understand all of the regulations you face.

We do not recommend any technology solutions unless they will keep you compliant.We can also help you demonstrate your compliance by helping you with business continuity or disaster recovery plans, and security policies.

Our Approach to Compliance

Disaster Recovery

Data needs to be secure, but it also needs to be quickly and easily recoverable should the worst happen. We aim for a multiple redundancy approach so that data is never lost, and neither is your immediate access to it, in a disaster scenario.

Our disaster recovery processes meet ISO 27001 best practices, and we can help you draw up a business continuity document that helps you stay compliant with FCA regulations.

Our Approach to Disaster Recovery

Business Growth

Technology solutions exist to address challenges in every area of business. We’ll sit down with you quarterly, or as often as you want, to discuss your business challenges and recommend technology solutions that can help.

If growth is your focus, we can recommend solutions to help your sales and marketing teams, as well as others to increase efficiency across your organisation. We aim to take away technology related problems so you’re able to focus on growth.

Grow with Technology

Understanding the Way You Work

Due to our history of working with Financial Services companies, we’ve picked up knowledge of the software you use which helps us support you more effectively.

We have extensive experience working with hedge funds, asset management, investment management, capital management, wealth management companies and more.

MML Capital Partners

“Netstar have implemented technology improvements for us, which have had a positive impact on data security and business continuity.”
Alison Jackson, Office Manager, MML Capital Partners (Covent Garden, London)

SDCL

“Netstar are technology partners to SDCL and constantly recommend IT improvements that have a positive impact on security of data, business continuity and productivity/efficiency.”
Martin Maxwell, Global Operations Director, SDCL (Green Park, London)

Pacific Investments

“We have been very impressed by the professionalism of Netstar, their dedication to IT Security and the proactive service they provide.”
Sir John Beckwith CBE, Chairman, Pacific Investments (Chelsea, London)

Argonaut Capital

“Netstar made the transition to an independent IT infrastructure a painless experience. More recently, their management of our office move has solidified Netstar’s position as a truly strategic IT partner. We look forward to Netstar proactively monitoring our IT strategy to ensure our business is operating in an efficient and cost effective way.”
Matthew Bond, Chief Operations Officer, Argonaut Capital (Chelsea, London)