We’ve got a new look

December 14th, 2012 - Category - News, Newsletters

But it’s what’s underneath that counts

Over the past few months we have been speaking to a number of our clients to gather their feedback on what they want, what they think we’re doing well and what they think we can improve on. We’ve used this feedback to develop a promise to our customers.

This is a promise which runs across everything we do, and through every aspect of our service. And as part of the refreshed Netstar service, we’ve given ourselves a new look and new website.

We’d love to hear what you think of it, share your thoughts and comments below.

The Netstar promise

We promise to use our expertise, our experience and our focus on always doing that little bit extra to provide your business and people with the best possible IT Support.

We insist on honesty and transparency in everything we do, whether that’s showing you how we operate, identifying your needs and offering suitable solutions, or just helping you understand how things work – in plain English. We never oversell products, never offer inappropriate solutions, always try to future-proof systems and always provide enduring value.

We therefore promise to be frank, open and upfront in all our advice, to be impartial and provide only the highest possible level of service to all our clients, big or small. For us, it’s only success if you tell us your business’ productivity has increased, downtime has decreased, and that you are happy – at an acceptable cost.



Related Articles

About Mit Patel

Mit - Managing Director. In 2002, Mit founded Netstar. He has helped grow Netstar to become an indispensable partner to some of London’s finest businesses, including well known names in the Financial Services industry. Mit works across all aspects of the business including strategic planning and key account management. Mit is focused on ensuring the delivery of a high quality service, and providing strategic value to help our customers overcome their business challenges.

Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *