Small business owners and entrepreneurs wear many hats.

There are many facets to running a business, and in small companies employees can often find themselves wearing many hats. Someone needs to do the accounting, the networking, inventory, manage employees, do sales calls and more. Then, someone needs to manage the technology.

Netstar IT Support London Workforce Business Team Managers Accountants, Sales, Marketing, Customer Service, Avatars Teamwork

Research carried out by the Federation of Small Business (FSB) claims larger threats to these firms include IT problems (29%) and the impact of Cybercrime (17%). This means that nearly half of threats to small business are related to IT. Yet often small business owners and Entrepreneurs are happy to put IT on the back burner; relying on ad-hoc support or one person to support outdated infrastructure.

Hardware upkeep can be tricky, and problems can arise out of nowhere. No business owner can afford to lose data or be subject to cyber threats before important deadlines. What happens when a server crashes and employees can’t work?

Typically, that’s the time to call in an expert to repair computers and fix network issues. Traditional tech support is “break-fix,” allowing external firms to fix broken equipment and solve network issues.

In January 2018, it was quoted that IT downtime costs businesses on average £3.6 million a year. That is an astonishing 545 hours of staff productivity lost annually.

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Why a reactive approach to IT will cost you more in the long term

Without a proactive strategy in place it is impossible to know how much budget you should be allocating towards your IT. What will break when and how much will emergency repairs cost? You have no way of knowing and can ending up spending a lot more when things go wrong.

  “Helping people succeed through technology”

How do IT Support Managed Services differ?

With a Fully Managed IT Support service you will benefit from a more proactive approach. This will mean fewer issues in the long run and lower costs due to easier forecasting and savings made through a more strategic approach.

Read more about how we helped save our client £240,000 by selecting the right software.

Keep your technology running smoothly by:

  1. Utilising preventive maintenance techniques
  2. Adopting IT best practices
  3. Using remote monitoring tools
  4. Adopting cloud storage

The goal of the best IT Support providers should be to prevent IT problems from occurring in the first place. They will take the time to understand your business needs so that they can provide you with the best advice and support possible.

Let us look after your IT needs, so you can focus on managing your business.

Call us to arrange a consultation on 02036 574 489 or fill in a contact form.